Need Help?

Need Help?

Need Help?

Grow your travel business with IATA Travel Agency Program

Our services enable simplified and improved relationships between travel agencies and airlines to better serve your customers. Whether through a simple code or one of our three accreditation programs, there is a solution for any business model or size.

> Find out now how the travel agency program can benefit your business
> Are you based in the USA? Please see the US-specific accreditation options on the IATAN website

Accreditation & BSP support

Do you need help from IATA on any question related to the agency program, accreditation, BSP? Please reach out to us through our Customer Portal

Beware of fraudulent requests

Travel agents are frequently targeted by fraudsters sending fake IATA e-mails and invoices. Please see how you can protect yourself: e-mail and website fraud protection


The IATA/IATAN ID Card is the ONLY globally recognized industry credential for travel professionals. 

> Get an ID Card and benefit from all available offers for travel professionals available on AgentExperience

> Join the ID Card community on Facebook

Questions about your ID Card? If you already have an ID card and need support, please go to our Customer Portal

Do you need something else?

> Please see our FAQs for Travel Agents 

At IATA, our objective is to help you succeed. When you select IATA, you benefit from our global view and the strategic role we play in the aviation industry. We’ve been the trusted trade association for the world’s airlines for nearly 80 years, but did you know that we support many other key areas of aviation activity such as travel agents?

Our comprehensive suite of internationally recognized products and services reflect the changing needs of the aviation industry.